Shipping for decor, art, and smaller items is calculated at checkout. The cost is based on the item’s size, weight, packaging requirements, and delivery destination.

Furniture shipping is billed separately after checkout. Because each furniture piece requires a custom quote, the cost is based on the customer’s location, size of the piece, and the type of delivery required. Once your order is placed, we will contact you with the shipping quote and delivery details.

All items are carefully packed, and we are happy to help coordinate the best available shipping option for your order.

Smaller décor items, art, and accessories are typically shipped within 2–5 business days after purchase.

Furniture pieces are typically shipped within 7–21 days, depending on the customer’s location, the size of the piece, and the shipper’s route and schedule.

Shipping timelines are determined by the carrier’s availability and delivery route. Because of this, we are not able to guarantee specific arrival dates or delivery windows. The shipper will coordinate the delivery day and time directly with you once your piece is ready for delivery.

Please let us know as soon as possible if you have any vacation dates or scheduling conflicts that may interfere with receiving your piece.

Yes. We offer complimentary delivery for furniture and art within NY, CT, and NJ.

Delivery is coordinated based on location, route, and schedule. Once your order is placed, we will contact you with delivery details and arrange the best available day and time for your piece.



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Please note that all items offered by Loft of Echoes are antique or vintage. These pieces reflect their age and may have imperfections that add to their unique character. Due to the one-of-a-kind nature of our inventory, all sales are final.

We strive to provide accurate descriptions and high-quality photos to help you make an informed decision. However, if you have any questions or need further details, we encourage you to contact us before making a purchase. This includes verifying dimensions, confirming suitability for your space, and understanding potential color variations (as lighting, monitors, or browsers may affect how colors appear).

It is the buyer’s responsibility to review all information carefully before purchasing. By completing your order, you acknowledge that the item is a good fit for your needs and space. No refunds, exchanges, adjustments, or cancellations will be accepted.

Shipping & Carrier Responsibility Policy

Loft of Echoes is not responsible for packages that are lost, delayed, or damaged while in the possession of the shipping carrier. Once an order has been released to the carrier, the package is under the carrier’s responsibility.

For your protection, all shipped packages include insurance. If an item is lost or damaged in transit, we are happy to assist by filing an insurance claim on your behalf. Please contact us as soon as possible with photos of the damage, packaging, and any relevant carrier information so we can begin the claim process.

Insurance claims are subject to the carrier’s review, approval, and timeline. Refunds or compensation, when applicable, will be issued only after the claim has been approved and paid by the carrier.