FAQ

We offer nationwide shipping on any furniture. Shipping is calculated at the checkout. Please email info@loftofechoes.com if you have any questions prior to purchase.

Most items ship in 1-3 weeks, however this will vary based delivery location. Shipping timelines are determined by the shipper's shipping routes and schedule. We are not able to accommodate specific arrival dates/windows. The shipper will arrange delivery day and times. We will update you on shipment pick up dates and work closely with each client. It is the clients responsibility to share any vacation dates that my interfere with your pieces shipping.

We offer free 24 hours delivery in 5 boroughs of NYC, Connecticut, New Jersey. We will also gladly assist you in placing your piece in your home. Delivery services are complimentary.

Please note that all items offered by Loft of Echoes are antique or vintage. These pieces reflect their age and may have imperfections that add to their unique character. Due to the one-of-a-kind nature of our inventory, all sales are final.

We strive to provide accurate descriptions and high-quality photos to help you make an informed decision. However, if you have any questions or need further details, we encourage you to contact us before making a purchase. This includes verifying dimensions, confirming suitability for your space, and understanding potential color variations (as lighting, monitors, or browsers may affect how colors appear).

It is the buyer’s responsibility to review all information carefully before purchasing. By completing your order, you acknowledge that the item is a good fit for your needs and space. No refunds, exchanges, adjustments, or cancellations will be accepted.